Stethoscope

Ashurst Health Centre | Lulworth | Skelmersdale | Lancashire | WN8 6QS | telephone 01695 736 110

Ashurst Primary Care

 

 

 

 

Freedom of Information

The Surgery conforms to the requirements of the Freedom of Information Act 2000.  We have produced a publication scheme in accordance with the Act, a copy of which is available from reception.


Data Protection

The Practice fully complies with the Data Protection Act 1998.  Under the Act patients have a right to be informed whether personal data about them is being processed and have the right of access to the data. Patients can review the data processed and formal applications for access should be made in writing to the Practice Manager.  A fee may be charged for this.


Confidentiality

Access to Patient Information

Confidential patient data will be shared within the practice health care team and with other health care professionals to whom you are referred for care.  Your data may be used by those clinical teams providing your care for the essential purpose of clinical audit.

Confidential patient data may also be required for the broader purposes of public health and audit, research, the provision of health care services, teaching and training.  Data disclosed  will be kept to the minimum required to serve the purpose and will be anonymised before the disclosure.

Confidential and identifiable patient information will not be disclosed otherwise without explicit consent, unless:

  • It is a matter of life and death or serious harm to you or to another individual
  • It is overwhelmingly in the public interest to do so
  • There is a legal obligation to do so

In all these circumstances the minimum of identifiable information that is essential to serve the purpose may be revealed to someone with a legal entitlement to access the data for that purpose.  All individuals with access to your data a professional and/or contractual duty of confidentiality. If you are concerned about any of the ways in which your confidential data is used, further information is available from the practice manager.  You are entitled to register an objection which will be respected if this is possible.

Reception and administration staff require access to your medical records in order to do their work. These members of staff are bound by the same rules of confidentiality as the medical staff.

Our guiding principal is that we are holding your records in strict confidence.

 Your Medical Records

How Your Records Are Used To Help Us

As you know, your Doctor and the team of health professional caring for you keep records about your health and the care you receive from the National Health Service.  These are important to help ensure that you receive the best possible care from us.

Your records are use in the following ways to guide and administer the care you receive:

  • To ensure that your Doctor or nurse has accurate and up to date information to assess your health and decide what care you need when you visit in the future.
  • To ensure that full information is available should you see another Doctor or be referred to a specialist or another part of the NHS.
  • To ensure that there is a good basis for looking back and checking on the type and quality of the care you receive.
  • To ensure that your concerns can be properly investigated if you need to complain.

Your records also help to plan NHS services for the future and ensure that there is a good basis for checking that NHS money has been well spent and that staff are paid for the work they have done.

Whilst always preserving confidentiality, your records can also help us to help you by:

  • Assisting with the teaching and training of health care professionals (you choose whether or not to be involved).
  • Assisting with health research (if you need to be personally involved with the research you will be contacted and asked whether you are willing to participate.  You will not be identified without your agreement).